Privacy Policy

Last updated: July 19, 2026

Kiwi Medical Co., Ltd. ("Kiwi Medical", "we") operates www.kiwimed.de. This policy explains what personal data we collect, why, and your rights.

1. Data we collect

When you use our contact form or email us, we collect the information you provide: name, email address, phone number, company, country, and the content of your message. When you browse the site, our hosting and security providers process technical data such as IP address, browser type, and pages visited (server logs) for security and performance purposes.

2. Purposes and legal basis

We use your data to respond to product and distribution inquiries, provide documentation and training information, and operate and secure this website. The legal basis is our legitimate interest in responding to business inquiries (Art. 6(1)(f) GDPR) and, where applicable, steps prior to entering into a contract (Art. 6(1)(b) GDPR).

3. Cookies

This site uses strictly necessary cookies (session and language preference) and security cookies set by our infrastructure provider Cloudflare. We do not use advertising or cross-site tracking cookies. You can manage cookies through your browser settings and the cookie banner.

4. Data sharing

Your data is processed by our service providers: hetzner(website hosting, EU data centers) and Cloudflare, Inc. (content delivery and security). We do not sell personal data. Data may be shared with our distribution partners only when necessary to answer your inquiry, and only with your consent.

5. Retention

Inquiry data is kept for as long as needed to handle your request and for legitimate business follow-up, after which it is deleted. Server logs are retained for a limited period for security purposes.

6. Your rights

Under the GDPR you have the right to access, rectify, erase, and port your personal data, to restrict or object to processing, and to lodge a complaint with a supervisory authority. To exercise these rights, contact us at the email address below.

7. Contact

Kiwi Medical Co., Ltd. — Email: [email protected]